OR. AXS Mobile ID Ticketing FAQs | T-Mobile Arena I have a problem with AXS Tickets Are you having issues? To view your AXS Mobile ID tickets click on your initials in the middle. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? Transferring AXS tickets to a friend : StubHub If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Your Privacy Choices | AXS | Complaints | Better Business Bureau Profile With mobile ticketing through AXS, youre able to keep your tickets securely stored in your AXS App until its time for your event and enter with a quick and simple scan. Never. Many fans find it best to TRANSFER the seats to their guests prior to the event. Anyone have success getting something similar resolved day of show? Sorry we couldn't be helpful. It got postponed and now we all cant go. i had the exact same problem. 2021 Vivid Seats Ltd. All rights reserved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. After logging into the app, verify the tickets are available in the app. We bought the tickets through AXS and we have no clue how to sell or transfer them. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Along with that, a very grateful addition to the people with multiple AXS bikes, or lots of AXS things on their bike, a quad AXS battery charger for all your charging needs. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Theyll just have to create an AXS account to claim their tickets. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. There has to be some way, right. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Can seats be transferred to someone who doesnt have an AXS account? I followed the directions of creating a AXS account via the email address that they sent me the email. The game is in 36 hours. Then when it sells and you are paid, you transfer it using the app. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? On the review page, click the Transfer button to send the tickets. Did you find it helpful? Bought tickets for a group? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Select the ticket/seat you want to transfer and then enter the recipient's name and email address. When your tickets sell, youll receive an email informing you of the sale. Tickets Seat numbers it lists 13-16 ? Many fans find it best to TRANSFER the seats to their guests prior to the event. Go to solution Cannot see tickets in AXS App I bought tickets through StubHub on thursday. Third-Party Resale Tickets: Everything You Need to Know. Tickets Not Showing Up In AXS Hello! Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. A Unicorn of a Groupset - New SRAM Force AXS AXS Tickets app not working? crashes or has problems? - JustUseApp The Fox Theater of Bakersfield epitomizes an era of elegance, romance and big screen entertainment otherwise impossible to experience this side of Hollywood. If you see a Sell button next to your tickets in your account, you can sell them! AXS handles payment and delivery so buyers and sellers never interact with each other. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. This will bring you to the page to confirm the correct email associated with the order. Select the seats you would like to send. Sign into your AXS Account and click Listings. Use the same email you use on StubHub. may not be valid. Also, to make it even more . It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Here we are. Use of this website signifies your agreement to our. Yep! I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Customer service all the way to your seat, 2000-2022 StubHub. Sorry we couldn't be helpful. Cookie Notice Was wondering if you had any update on how yours is going? Transfer Tickets - AXS Help Center I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. Youll be able to transfer money to your bank from your account on AXS.com. Use the same email you use on StubHub. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. 2023 Before following any of the steps below, make sure you download the Official Houston Rockets App! Tink Philadelphia Tickets - Union Transfer - Apr 15, 2023 Never. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Select the tickets to transfer and enter the recipients information. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. You should see something to transfer. Why can't I see my tickets in the App? - AXS Help Centre What is AXS Official Resale and where do the tickets come from? Official Tickets and Your Source for Live Entertainment | AXS.com Help us improve this article with your feedback. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. All Rights Reserved. Copyright No. This will help to ensure that you are ready for your event in no time! Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Here's how it works: Click the Transfer button next to the event in your AXS account. If your friend already has an AXS account, the tickets will be transferred instantaneously. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Privacy Policy | axs allows you to transfer ticket you have bought from within the app. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). If you do not currently have an AXS account you will be instructed to create one during your purchase. Upcoming. After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). Sign in or create an AXS account. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Privacy Policy. Even if you call within 48 hours of your event, you will probably get no help at all. Otherwise you have until your friend creates an account to cancel the transfer. After completing the account information, you may buy, sell or manage any seats in your account. Your tickets will no longer be listed for others to buy. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Enjoy the event! Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. For more information, please see our Use of this website signifies your agreement to our. Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? AXS FAQs How will I know if my transfer was successful? Try to contact them on their Twitter account. Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer". I tried calling axs.nobody was home. When listing tickets, you decide how long your listing will be available for others to buy. Tap Tickets Tab (pull down on the screen to refresh if necessary). If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. When I buy tickets, do I have to deal with the seller? On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. It depends. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Solved: Cannot see tickets in AXS App - StubHub Community and need to send them to a friend, transfer the tickets through your AXS account. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. Do you know what number you used to contact AXS? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On the Review page, click the List Tickets button to finish. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Customer service all the way to your seat, 2000-2022 StubHub. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Can I still use a ticket after I have transferred or shared it with someone else? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Lindsay is the author of this solution article. If you see a Sell button next to your tickets in your account, you can sell them! You may also review your transfers and purchase history at AXS.com. The Fox Theater Foundation. You also have the option of transferring and listing your tickets for sale prior to the event. What if my guests arrive at different times? AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Overall, disappointing, but fair. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Now we just want to get rid of them ugh. Nope. why the hell can they just not send you the tickets in an email, as an option? After the switch, you will enter the email address you use to access the community in order to reset your password. Click the Transfer button next to the event in your AXS account. Otherwise you have until your friend creates an account to cancel the transfer. If you already have an AXS account, the tickets will be transferred to your account automatically. AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Flew in for this show. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Help us improve this article with your feedback. Your guests will need to create an AXS account to receive tickets. On the review page, click the Transfer button to send the tickets. Updated a few days later TL;DR: Call the merchant that issued the tickets. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. You've been successfully subscribed - thanks! The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. Step 1: Download and Login into MLB Ballpark App. SOLD TICKETS VIA AXS. i will not book anything on stub hub as a result. I had flown from TX to NY for this show with my friend. When your tickets sell, youll receive an email informing you of the sale. Did you find it helpful? What is transfer? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Your AXS Mobile ID ticket will now show up. AXS App FAQ | Crypto.com Arena Bought tickets for a group? When listing tickets, you decide how long your listing will be available for others to buy. This is the QR code you will display upon entering the venue. AXS Mobile ID allows for convenience, flexibility and security. After that, the tickets will be theirs to use with the AXS app. Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. How do I use the Rockets App to enter the building? Remember, your friends can always transfer tickets back to you. Click the Transfer button next to the event in your AXS account. Then your friends can get in with their own phones using the AXS app. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. Getting tickets in your AXS account : StubHub Transferring Tickets. Ask the Community Contact Support Please bring a valid photo ID and the card you used to purchase the tickets to the Toyota Center box office. If they already have an AXS account set up the tickets will go in their account automatically. Open the App and sign in to see your tickets. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Have been on hold 3+ hrs. Nope. 2023 Crypto.com Arena. Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. Site Map | | Third-Party Resale Tickets: Everything You Need to Know - Ticketmaster Its up to you! They said they would get in contact with the seller and have the tickets transferred over. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). The concert is tomorrow. Follow the steps below to access the tickets: Did you find it helpful? Cookie Notice So you can sell on StubHub or any other way you find. We are changing the way you register and sign-in to the StubHub Community. All Rights Reserved. The Rockets App is free to download and available in the App Store or the Google Play Store. Click yes, retract now.And youre done! Select the tickets to transfer and enter the recipient's information. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. When its time for the event, they can open the app to show their tickets on their phone. Anyway, a few friends and I had tickets to see Harry styles in Cleveland. it never happened. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C.