By the time the muster drill is over, your Butler has paid a visit and youll return to the suite to find your first delivery of daily treats. Available on Norwegian Dawn and Norwegian Star. window.__mirage2 = {petok:"8uv1CywxSYWIQ3ynoSXhsQ6EhyXzybFPn13vQkoDtOE-31536000-0"}; Next morning I could hobble so was able to go to the restaurant albeit slowly. The last two times I laid, it out what and when I wanted - perfect - no disappointments - it is a great three part system. Having a staff to take care of your every whim at home might cost hundreds of thousands of dollars but for a one week vacation it might be worth it to live like a VIP and never have to lift your finger. Norwegians two ships in development, the Norwegian Breakaway and Getaway, will also feature the Haven when they launch in April 2013 and April 2014. But, either or both of these individuals do hold the keys to amping up your experience and making you feel like a VIP. But if you're cruising The Haven, you're in for a special treat. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. That person will then execute your requests so you don't have to run around booking dining times, spa treatments or shore excursions. Celebrate your arrival on board with a complimentary bottle of champagne or sparkling wine and let the stress of the real world float away. A line-by-line guide, The 5 best cabin locations on any cruise ship. While some folks expect a level of service that is like what they have at home with a butler, personal chef, driver and other staff, for others this is an opportunity to splurge. ft.*, your Family Suite sleeps up to six* guests. For cruise news and updates, follow Donna Tunney on Twitter @dttravelweekly. Tipping the butler and concierge in the Haven - Norwegian Cruise Line ), http://boards.cruisecritic.com/showthread.php?t=2518748&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2495216&highlight=butler+request, http://boards.cruisecritic.com/showthread.php?t=2395495&highlight=butler+request. Let's take a look at cruise butlers and if selecting a suite with butler service for your next cruise might be the perfect choice. Similarly, they can't make the ships stay in port longer or travel faster to the next destination. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL By Norwegian Cruise Line ncl concierge service ncl concierge service By rwallner, August 16, 2019 in Norwegian Cruise Line Followers rwallner 3 July 3, 2019 Michigan #1 Posted August 16, 2019. You will be able to leave a comment after signing in, By They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. We rarely use the phone - we normally talk to them in person or leave a note. Plus, your own feed of TPG content. Operating as a payor-agnostic, wholly owned subsidiary of Humana, our . Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. DECK 16. Your butler will also serve your meals on your private verandah, offer you a choice of luxury bath accessories and discuss your dining preferences with the ship's chef. He said "Let me bring dinner to you" and I was glad of the offer. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? Windstars 2023/24 Middle East program kicks off in November. I would have found that to be unacceptable too. 574 sq. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. Haven butler.. what do they do - Norwegian Cruise Line - Cruise Critic first time, my mom's card didnt have her picture loaded when she scanned at security. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. Your butler will also remember your preferences and attend to your every need. We've booked a suite next year, a spa suite. What is being described on this thread is reality. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. While cabin stewards can often find basic items such as toiletries that you might have left at home or making sure that your ice bucket is always filled, their job is to clean your room and make your bed etc. On the Jewel, Jade, Pearl or Gem the private Haven Courtyard features a private pool, hot tub, dining tables, padded loungers surrounding the pool, and a retractable roof. I admittedly didn't read through them all but it's a good starting point at least! $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. Meaning if you never use them or call them they aren't being productive. Guests will need to use their keycards in order to enter The Haven complex. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Not Haven, but never the less, butler service and had issues with 1 butler, but after talking over the issues with the concierge, the issues were corrected. Along with the assistant butler or cabin steward, your cruise butler offers services ranging from prepareing your room, delivering room service, ensuring that your mini-bar is stocked correctly as well as coordinating other details such as dinner reservations, laundry service or even helping to book shore excursions. Perhaps youll find yourself at one of the lounges enjoying some live music, or maybe you just feel like slipping into your pajamas and enjoying a quiet dinner en suite, delivered by your Butler? By continuing to browse the site you agree to our use of cookies. He may pour a welcome glass of Champagne, determine your pillow preferences and ask what beverages you want to be stocked in your minibar. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Which Cruise Ships Have Butlers? | Cruise Critic Stay close to them with our convenient connecting staterooms. Butler service: A blissful perk on high-end cruises - Cruiseable This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. By continuing to browse the site you agree to our use of cookies. Norwegian Cruise Line's "ship within a ship", The Haven, offers a high-end luxury experience exclusive to guests booked in its suites. Firstly to request service to which he informed them he would be with them shortly as he was with another guest. Check here before booking an award fare. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Serve a welcome glass of Champagne upon arrival to your cabin. The butlers serve breakfast, handle dry cleaning and book private sessions with the ship's personal trainer. The butler is your personal host during the cruise vacation. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Use them, and reward as appropriate. Complimentary private transfer from pier to airport. Trained by the Guild of English Butlers, the butlers on Regent Seven Seas cruises are second to none. So just curiousThanks again!!! They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. one night we stayed in to watch one and ordered pizza. Celebrating a birthday, anniversary or honeymoon? For an explanation of our Advertising Policy, visit. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. You booked a spa mini-suite which is not a suite. Dine together as your butler serves a meal from our special Suite menu. To find out more, please, Traveling with a group of people? I think it is worth pointing out that you will be sharing the Butler with numerous other suites. Some have just concierges but no butlers. Improve earnings, maximize rewards and track progress toward dream trips. Your daughter's Quinceaera is a special event in life. In all three cases that I have been in a suite the Butler did the escorting - the Concierge. Enrollment required. Do you need a concierge or a butler to have a fantastic cruise? The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Every day you'll enjoy a delivery of specially selected treats, but if there's something you prefer feel free to let your Butler know so they can bring what you enjoy! One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. Full Time, Part Time position. CC Help Jenn We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. During this time he will be listening for cues as to what type of muffins you like in the morning, if you prefer drip coffee or capiccino, and what shows you are hoping to attend while onboard. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. Lots of room for everyone. He/she isn't just "yours". Guests staying in this type of Haven accommodation additionally receive complimentary access to the NCL Thermal Spa Suite onboard during regular spa hours. Rather, guests sailing in the Haven have exclusive access to dining within a speciality restaurant when it is closed to other guests with a menu similar to Haven Restaurants on other vessels. Job specializations: Real Estate/Property. Spanning and impressive 6,694 square feet. //]]>. is director of content operations at TPG. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! There is another thread about tipping the Butler good luck with that one. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. MSC Cruises Yacht Club Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. I didn't ask for any other meals in our room on that, or any other cruises. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. That was also fabulous to be able to graze while all 4 of us got ready for the day. They will arrange speciality dining at your request, get you priority tendering when required. We'll run a soft credit check to find special offers, but it wont affect your credit score. 1,382 sq. Compare the cost in points or miles to cash, and see which option is best. Now we are really looking forward to a new experience on our April trans Atlantic cruise. phone to call my cabin mates - it works ! Your personal stateroom butler will unpack your luggage, pick up your laundry, pour glasses of champagne upon your arrival and serve you in-suite afternoon tea. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. Norwegian Cruise Line Cabin overview - what you need to know CC Help Jenn Ours is a mini spa suite by the way, Night night [emoji42], No butler or concierge for you. This stateroom type features relaxing and luxurious spa decor. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? In many ways, this is the case with cruise lines establishing a protocol for "prepaid gratuities" where only the stingiest guest would consider ways to remove the tips even though it is really the crew members wages that are for some reason labled as gratuities. This butler serves all of The Haven guests, and is more like a suite-wide concierge than a personal in-suite butler. As each course came out the butler delivered it to the room. Present different brands of soap, shampoo, conditioner and body lotion for your selection and then set them up in your cabin's bathroom(s). As first time suite passengers enjoy the services offered - on the next cruise. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. The high annual fee is only worth it if youre taking full advantage of the cards benefits. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. This includes classicly-styled professional english butlers on Silverseas to a more fun and modern Royal Genie on a Royal Caribbean cruise. To add to the above, your butler and concierge are shared with other guests. These penthouse staterooms include dining and living room areas, specious bedrooms, and balconies. At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. Related: 11 extra charges on cruise ships that will drive you nuts and what to do about them. Our opinions are our own, and have not been reviewed, approved, or endorsed by our advertising partners. Started August 27, 2021, By They are usually specially trained, both by the cruise line and off-site when they attend "butler school." By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Our points-obsessed staff uses a plethora of credit cards on a daily basis. If you're new to cruising -- or even if you're just new to booking a higher cabin category -- you may not necessarily know the difference between the terms concierge and butler. Related: The 5 best cabin locations on any cruise ship. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. They also explain how you access certain parts of the ship so, for . Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. Unwind in your own stylish space, featuring a living and dining area and the option of extra bedding to sleep up to four* guests. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. Started August 27, 2021, By What it takes to get concierge lounge access on a cruise ship While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. The other thing that the Butlers will do is they will spend some time explaining to you the facilities and how the ship works. Perhaps today it's some sandwiches, or a plate of cheese and crackers and fruits. Youll also discover that sometimes there will be a separate line for Suite or Haven guests to board the tenders when returning to the ship. You will really feel like a celebrity with the butler service on this mid-luxury cruise line. Two minutes later they called again and got the same answer, and the third time they called a further minute later they seemed angry with him. Enjoy the amazing views together on your large, private balcony. If you're in the Iconic Suite, you can even ask the concierge to have a Peloton bike delivered to your cabin! Butler Service - Norwegian Cruise Line - Cruise Critic Community I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Get you off the ship to skip the lines, and answer many other questions or make arrangements that you might need. Tomorrow could be a plate of hand-made chocolates or a canap assortment. The concierge usually has a desk in the ship's reception area or, if specifically for passengers in a certain cabin category, the concierge may have a desk in the library or a special VIP area of the ship. Listed on 2023-03-02. (Enrollment required for select benefits.). Name of lounge: The Haven Lounge. DECK 20. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. With up to 574 sq. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. Call me with your order and I will set up your room." Courtyard attendant in The Haven Courtyard and Sundeck areas to take care of all guest needs. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. 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There are select categories of Suite which come with specific additional amenities, too! However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Your suppose to carry it when you leave your cabin in the ship. There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. Therefore, most passengers generally tip with cash. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line *Terms & Conditions Package not available on sailings less than 5 days or charter sailings. Nobody should hang you up. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. They will also bring. Then watch the moonlight dance on the waves from your private terrace. . Similarly, a butler may go into your room and set up a vase of flowers or a display of cookies, he (or she) isn't there to clean. Priority when reserving restaurants and entertainment onboard NCL vessels. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. I love Schweppes bitter lemon, but it's not distributed where I live. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. scorpioncrawl, July 29, 2017 in Norwegian Cruise Line. Last cruise. Relax with an incredible floor-to-ceiling view, and let the butler and concierge take care of the finer details. I may also ask for chocolate delivered to my cabin each evening. Find the right card for you. Your specially trained butler will book your spa appointments, arrange cocktail parties for your group and offer a complete tea service in your stateroom. I have had two on NCL (Spirit), they can be fantastic. TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. They also handle your priority disembark at the end of the trip. Fine linens, feather duvet on stateroom beds, and a pillow menu. While this is not a true pro-active butler service, it is a major step above a loyalty lounge concierge. Basically they make sure you are happy in your suite and will do everything within their power to get what you need/want from anywhere on the ship brought into your suite. Guide and tips to Norwegian Cruise Line's The Haven Concierge service to help guests book their dining, entertainment and more with NCL. 957 sq. Hey! A line-by-line guide. We were escorted on by the Concierge and he took us to lunch. So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? realize that you can be selective about all those services but find out what level you like to be pampered at. These Guild of Professional English Butlers are among the best anywhere at sea. We planned on bringing his food up to him as it arrived. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. I think I used my night butler more with night room service etc. We never did dinner in our room - well, except for teen boy who I think had room service dinner and then "real" dinner with us at least twice, but I won't count that! There is also a private sauna reserved for guests of The Haven. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Handy when away from your cabin to call cabin mates or order services. LOL! Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Phoenix Concierge Services. Can someone please tell me what it means when you have a Butler/Concierge service for the room you booked? .One family cruise we were in Cagneys. What You Need To Know About Cruise Butler Service On Different Cruise Lines you also get free pay per view movies! Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. I have found the concierge to be hit or miss. Most concierges on cruise ships are absolutely fantastic and very talented at both making you feel welcome but also making reservations and arranging services. What Cruise Ship Butler Service Is All About With up to 1,392 sq. At higher loyalty levels as well as various suite categories on most lines, guests will have access to a concierge who they can call to make reservations. Norwegian Encore Deck Plans, Layouts, Pictures, Videos This website uses cookies. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Aft balconies and mini suites don't have butlers or concierge, just great balconies! Champagne, custom selection of liquor, fruit, bottled water and sodas. Available on Pride of America, Norwegian Dawn and Norwegian Star. Disney cruise ships do not offer butler service. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Hotel. In one case I waited in the Lounge for my Butler escort. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. Sleeps up to five guests. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. I know the trolls will hang me but I opened up his envelope and gave it to my room attended because he did more Butler services then the 1 with the title. Passengers of The Haven will be escorted off the ship for excursions as well as upon arrival to ports of call. Watch the horizon glide by from expansive private balconies. The Forward-Facing Penthouse staterooms feature the same design and amenities of the Aft-Facing Penthouse rooms, but are located in a different area of the ship. We had decided last minute we wanted to do one of the specialty restaurants, the only times open were late. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic).

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