After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. However, there are a few options available if you want to get out of your contract. They said this was a standard business practice in Mexico. A scam is an unlawful plan intended to swindle you out of your cash. Class action lawsuits are designed to bring a large group of people together who are victims of the same injustice. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. Filed March 20, 2017 All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. How to get rid of Starwood Timeshare Cancellation? Another issue I noted in all the complaints was the Sunset Group's constant changing of names, addresses, phone numbers, emails and web site addresses and the inability of the victims to contact them. Things like, you must be a married couple, must bring a credit card, must stay for the whole presentation. They said that they needed some business write offs for their firm. Were eager to assist in any capacity we can. Please repost. Although there are many different types of scams, they all share a common goal: separating YOU from YOUR MONEY. They said they cannot do business via phone, fax, or email. Im Michelle. This is not accurate since a variety of issues could prevent you from leaving your contract, no matter how much you pay them. Necessary cookies are absolutely essential for the website to function properly. Patients made into prostitutes and sex slaves, bilking insurance companies out of millions Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report Ripoff Report Investigates! The lawsuit claimed that Sunset Group lured people in with promises of a free vacation, only to then try to sell them a timeshare. Billing discrepancies of not charging the biennial maintenance fee when they had the credit card info on file and were charging monthly payments and then charging us a late fee. We have tried many times now to practice their "Buy Back" option which was promised to us on their presentation when we purchased. After 2 hours on the phone with him and looking at the web site he gave us while he was on the phone; we purchased a trip. These cookies do not store any personal information. What should we do? Sunset Lagoon, Royal Sunset, Sunset Group Blvd. I have a duplicate copy of that . Same issues here, please let me know if you found solutions or atty, or any lawsuit. As weve stated, most timeshare companies do have exit programs set upits in their best interest to help you cancel so that you dont end up filing a lawsuit or writing negative reviews online. We are tying to cancel our membership too but they said that it is not valid. Complaint / Review: Marketing 4 Sunset Group - Lied and Deceived Family They promise you everything and deliver NOTHING! YOUR PERSONAL INFORMATION IS SECURE. We are a Team of like minded agents with one goal- Representing our clients at the highest level possible! Walking Away From Timeshare Maintenance Fees This will Happen. After all, they claimed it only went up in value and I was willing to agree in-writing to sell it back to them AT-COST if I ever decided I didn't want it. We sent letters to The Sunset Group to the address listed on our contract - Promotora Sunset Beach Clubs S.A. DE C.V. Kukulcan Boulevard KM 10, Lot 13-B, Hotel Zone. The company is owned by RCI and has timeshares in some of the most desirable vacation destinations. After being faced with such an unexpected expense my fianc and I decided that there was absolutely no way we could afford the "vacation package" that we had signed up for. But the contract actually lists only 7 months out of the year that we are allowed to use our "week". They refuse. We then informed Mr. Hernandez of our intention to exercise our rights under Mexican law and cancel our contract. The Sunset Group is headquartered in Miami, FL but owns and/or manages properties in the Quintana Roo region. Submit a complaint and get your issue resolved. Hi goaliemike, we are here in cancun, we were scammed. the May 17 charge, in an email dated Sat. Salesperson promises to buy back the timeshare at a better price should the client ever decide that they no longer want to use it. Be sure to document everything and consult an attorney if you have any questions along the way. These specialized businesses are designed to help get you out of your contract, usually for a fee. This was in March and up until this day they still haven't paid our membership to Ice Gallery. They said we could come anytime to use our 'week'. She added that the package is a great value, that it is transferable, and has no expiration date. As multiple issues became apparent with our contract, we referred back to pages 5-6 regarding clauses 12, 13 and 14 that paraphrased states "Failure on the part of the "Promoter" to provide the service means the penalty is then that the "Promoter" is obliged to reimburse all amounts paid by the "Member" for the undelivered services. Terrible company. Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. Sunset Group - Royal Fishermam, Playa Del Carmen Mexico BUYER'S BEWARE ! I would very much like to escalate this and would be willing to be part of a class action suit, but I don't know where to go from here. Try not to permit yourself to be cheated by organizations that lack proof of assisting their clients out of their timeshare contract. We signed yesterday and they said we cant cancel it. Thanks! Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are as essential for the working of basic functionalities of the website. I was specifically told I was not buying a timeshare. Sunset Beach Group review: Scam - Complaints Board Same here would love to know how to resolve. We decided to fight this through our credit card companies. What a rip off and that's before considering the "membership fee" which varied but I had them down to $4000 for 10 years. Timeshare Compliance: Reviews, Cost & Ratings in 2023 At the end of the day, staying at an all-inclusive private residency 1week that they say I would 'own' would cost $971 maintenance fee + $99/pp/pd x 2 people x 7 days = $2357 not including any trade fees. How did it turn out for you guys? Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. You can also try to sell your timeshare on your own. What are the process you did? Since we had already paid for our first contract we felt we couldn't afford to let that go so when they offered to give us two other options we listened. Our original contract told us that we could use those or any other Sunset property at any time. Sunset Solutions Group 3911 Litchfield Dr, Waxhaw, North Carolina, United States, 28173-7180. . There are options for getting out. Or tell them to hold on for a minute and use a cell phone to call your accountant or tax-professional. The first thing you need to watch out for is the timeshare sales pitch. If youre now regretting your purchase, there are a few things you should know. Sunset World Resorts & Vacation Experiences review: When I get back to USA, another man from their company called me and asking the reason of my cancellation and said that the refund will be delayed because the reason of cancellation is personal and has nothing to do with them. Get Rid of Timeshare Without Ruining Credit? The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. How To Cancel Royal Holiday Club Timeshare? Filing a dispute claim is also helpful especially if you have proof that you cancelled your contract within the 5 days time frame . That was enough though. The Federal Trade Commission cautions owners each year that the main justification for timeshare exit scams is paying up-front expenses. We are also being told that even if we do get approved to cancel that we will not be credited our 25% deposit which is over $3, 500. I did hire a lawyer cost around $4000.00 he sent letters to the agency with little response. In fact, some people have said its impossible to cancel, and youre stuck paying the maintenance fees for the rest of your life. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Official Site | Sunset World Resorts & Vacations Experiences We were well within our 5 business day window. I wanted to share this with anyone that might be planning a vacation to Cancun because I do not want you to be a victim as well. This is another forum with more complaints about this company: While its difficult to track down data on the best way to get rid of a Sunset Group timeshare, you do have choices. During our vacation at Sunset Fisherman, we met a few other people that also purchased a timeshare from this firm but at a lower cost (exact same package). Fortunately we only joined the club and NOT buy a timeshare. I asked that if I decided I didn't like the "private residency" after using it a year or two from now, and since they claim these "private residencies ONLY go up in value" would they agree to buy it back from me at the same cost I paid. 2. Is there any legal action being taken against the Sunset Group? Each of its hotels has its own unique style and provides guests with an unforgettable vacation experience. Instead of waiting around thinking the solution will present itself to you. This dropped to around 38 thousand when we were told they would purchase a U.S. timeshare we had for 30 thousand dollars. This is multiple scenarios with the same story. Or you can fill out or form on the right side of the page. www.sunsetscam.com We couldn't extend a stay (at our cost) ouside of the proscribed 7 days. These claims charge that the organization utilizes tricky sales tactics, distorted the details of the timeshare understanding. If youre set on going the DIY route, know that it will likely be a long and difficult process. I kept going back and forth with them. Never spoke to them before. If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! Here are some other tips to keep in mind so you avoid similar scams in the future: Do not use companies that lack an online presence, especially if they dont even have their own website. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. they wanted to combine our 2 contracts - only problem is we have 1 contract not 2. wante to sell us rights to the Marina which is 5 years away from being built. (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) The presentation was very high-pressured and very distracting. I also consent to use of emails and the use of an automated dialing device and pre-recorded messages. Some people have been successful using this method. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. I totally regret this. If they try to weasel their way out of using one, that should be an immediate cause for concern. please ask me how: maintenancefee@sunset.com.mx". The fight over who will operate and manage the historic and publicly funded Sunset Lounge in West Palm Beach landed in a courtroom and a trial Thursday. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. "You get a detailed email after paying for the package, there will be a link where you can make your payment". NEVER again, I feel sorry for the people who end up falling for the Royal Elite Timeshare trap. However, according to a past lawsuit filed by the Welk Resort, here it is mentioned the company would charge fees of $5,000 or more for their services. I got all my $22, 275 Full amount back to my account I was so happy that I filed the dispute and got my money back . This category only includes cookies that ensures basic functionalities and security features of the website. http://timesharelegalaction.com/timeshare-attorney/sunset_group_lawsuit.php Legitimate Companies that Buy Timeshares? They kept us there for almost 4 hours pressuring us to upgrade our contract to receive extra weeks and other privileges. Judge Denies West Hollywood's Request to Dismiss Part of Lawsuit $2, 000 down t he drain. If youre thinking about purchasing a Sunset Group timeshare, you should be aware of all of these complaints and issues. There are so many complaints, is a class action lawsuit possible? Read the fine print and make sure everything in the contract lines up with what you agreed to before giving away any money. How To Write a Timeshare Rescission Letter? Beware of timeshare scams in Mexico! While assessing an agreement, watch out for any irregularities, as they might highlight a scam. I am sure this will cause them to threaten a law suit and other tactics. Can You Get Rid of a Punta Pacifico, Encanto Baha Timeshare? www.sunsetscam.com Sue me [censored]es! Un-believable, this firm must be put out of business. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. 1. There are no reviews yet. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? Sunset World Group Reaffirms its Leadership in the Vacation - PRWeb Anita Rigoni of US. This effectively nullifies the contract. Just sick to think that they get you right at the airport wanting you to come the very next day because they know if they can get you to sign that day that you will more than likely not read the pile of documents before your vacation is over. On August 31, 2007, my wife and I attended a sales presentation at Sunset Fishermens Village in Playacar. Sunset Lounge lawsuit heads to court while venue continues to sit empty. The city's lawsuit against BPREP 8500 LLC claims that despite the City Council's affirmation of Keho's decision, AKA has continued to rent suites in its 110-unit West Tower for . not being from the USA it makes it difficult for us to find someone. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. I have been in touch with people there and they say they are working the process but it takes time. We also use third-party cookies that help us analyze and understand how you use this website. This may also include calls and text messages to my wireless telephone numbers. Something else to remember is that anything that sounds unrealistic most likely is. Search. You can try to sell your timeshare or give it back to the company, but these are often difficult and time-consuming processes. For example, they may tell you that the resort is about to be sold and if you dont buy a timeshare now, youll never be able to come back. This seemed very odd since they did purchase this timeshare from us, then sold it back to us for one dollar. I bought their package and regret it very much. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. The whole ordeal took over 6 hours, surrounded by multiple sales staff taking turns talking to us. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. They offered to let me review with their on-sight lawyer but I refused that for obvious reasons. We did not find any evidence of an official exit program with Sunset Group, but most timeshare companies do have such programs set up. Hello If anyone is filing an Action Lawsuit against them please contact me, Thank you. I promised nothing. This will surely increase the credibility of your complaint. We contacted the Mexican Embassy in Canada who told us Ill help you and guess what we never heard back. The complaint has been investigated and resolved to the customers satisfaction. I feel Sorry for those who have suffered from this kind of scam. Update question - did they finally stop calling? We should have known when she asked for a $40 deposit that would be returned to us upon completion of this presentation that something was up. Author of the review. It has now been almost 5 months and I am losing faith they will ever pay me back. This scammers has to stop. Signed, Sunset Group, Resort Management Review - Ripoff Report I politely declined the offer. Please contact me at zillayh@gmail.com. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. As the caller went on and on about this great deal, I googled them and page after page there were sites, like this, exploiting them for what they are. Sunset Group is headquartered in Miami, Florida, and appears to be owned by RCI the largest timeshare company globally. For example, one of their properties is Sunset Royal Beach Resort. I wish I had done some research about themOcean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations are all part of the Sunset Group. They are Unethical, dishonest and should be put out of business. 1 of Membership Purchase Agreement shows balance financed as $9, 815.00, however Amortization schedule, pg. We recommend you contact your timeshare company before working with a timeshare exit company. Has anyone asked for a review and gotten their contract cancelled? How to Get Out of a Palace Resorts Timeshare? All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. Greetings from Earl in Fredericton My heart rate is through the roof as I write this letter and I get more and more upset as I look back to even proofread it. Sunset Beach Group review: Scam. Customer service contacts and company information. FBI are investigating on that matter for international crime. a complaint VS. Sunset . We only recommend companies with high ratings and strong track records in the industry. Very unusual procedure. Sunset Properties Group - Real Estate Agent in Charlotte, NC - Zillow Upon arriving back home we entered our house all to find out that the air conditioning unit had broken and that it would now have to be replaced. Sunset Solutions Group LLC | Better Business Bureau Profile Remember at first she said she was trying to sell her vacation as an employee. Can You Get Rid of a Sunset Group Timeshare?

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