All rights reserved. We will need to look at what has been damaged so please don't throw anything away. This is known as the Right to Repair scheme. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. Work to the outside of your home may not need an appointment. endobj 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. The Boiler Boilers should be serviced regularly and any problems with heating and hot water solved immediately. If your injury occurred through no fault of your own because the property was ill-maintained and the Housing Association landlords failed to put right a defect in an acceptable time-frame having been notified in writing of the problem, our personal injury lawyers would discuss your case with you before offering valuable advice on how best to proceed in filing your claim. We are Gateshead Council'sHousing Team. In addition to this, the Council delivers a range of investment works including major, cyclical, and planned works. Why this surreal Gateshead estate will include homes spanning the 20th century, 2 million bill to repair homes in Sunderland after storm damage, Councils 'failing to protect' private rental tenants. Read more about the Housing Capital Investment Programme. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. The panel decides which services they review based on various criteria. If we were to take on your case and win, you would only be required to pay us a small percentage of your awarded amount. Reporting repairs Home. This means that if we were to represent you in a claim against your landlord and did not win, you would not be required to pay us anything at all for our fees. Were delighted that you want to come and work with us. Work continues to address 3,000 Gateshead Council property repair backlog However, our partners are continuing to deliver a series of . For more information please use the following link:https://www.gateshead.gov.uk/make-your-voice-heard. Data collected over four years, including throughout the pandemic, found repairs took place anywhere from the day they were reported to 240 days later. E6 2JA. These are less urgent repairs such as renewing floor tiles or floorboards, or supplying and fitting a new kitchen unit. We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. For further information please contact the Involvement Team by: Civic Centre Equipment services :: South Tyneside and Sunderland NHS - STSFT Office hours: 9am to 5pm, Monday to Thursday and 8.45am to 4.30pm on Friday. [19] Economy [ edit] The area was once dependent on heavy industry such as steel making in the Derwent Valley and coal mining (across the borough). Call us on 0333 050 8887 to start the process or fill in the form. Repairs update You can now report your non-emergency repairs. Were truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector leading service. Repairs & Voids. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. % : 50K - 53K. Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. We will pay compensation for damage which is our fault or our contractors' fault. Wherever possible we will place the order immediately. From February 2016, current and ex-employees of Gateshead Council can access their payslips and other HR and payroll information via My HR and Payroll. If it is, and we have enough information about the repair, we will place an order with a contractor to carry out the work. In addition to claiming for the repairs, we can also assist with claims arising from injury, illness or financial setbacks resulting from the disrepair in your home. Housing Disrepair The proposed changes to Council Housing Repairs Policy are consistent with the overall objectives for Gateshead as set out in Vision 2030 and the Council Plan. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. These are repairs which need quick attention and don't need an inspection first. Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. %PDF-1.5 Youll be paid a competitive salary plus additional allowances where relevant. Wednesday 2nd November 2022. You can also claim back rent if you havent been able to use part or all of your home because of the disrepair*. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants. Were responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. We have guidelines on how long different repairs should take. Mr Mclakcland said some repair jobs may not have been logged as being related to the storm, but confirmed tenants with vulnerabilities had been prioritised. We will ask you to pay for any repairs caused by damage or misuse of your home by you, your family or friends. Do you want a role where youre recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Internal deterioration such as damage to carpet, walls etc. Making a disrepair claim could result in the court ordering the council to make a repair, and you may be awarded compensation. Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair The amount of compensation you receive will depend on the severity of the illness and how long it lasted. News - GO Gateshead The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. We strongly advise you to take out your own insurance against loss of, or damage to, your belongings through theft, fire, vandalism or burst pipes. "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.". As a council housing tenant, you are entitled to a good standard of living. Whenever you report your repair, please give us as much information as you can, so we can diagnose the required work as quickly as possible. However, officers reassured councillors that repair jobs are progressing and the housing maintenance team have completed over 3,000 other repairs in the backlog since June 7. We will tell you in advance when any work like this will happen. If you require any support using the site, please contact: OurGateshead@ConnectedVoice.org.uk, Gateshead council have created a directory of all the places available to our residents so that anyone who is cold knows where they can go to get warm, stay warm and enjoy a little company and some hot refreshments. NE8 1HH Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. You can create a free account to post activities, services and promote organisation working in Gateshead. Gateshead. xt}Ke;ne?nF!nDPg-R'!qIHIQEi|__>k}~m>R.8"J;B'?#n_gc|"B]Y2"fa9fOkxU-}jBu 5U.2giixH^:gY(4||g}~p\#p+=GI_ocD#DNrw(&:BR4xM_. This covers things like outside painting, replacement windows and annual gas servicing. Failure to do so could give you grounds to make a council house disrepair claim against them. And while the average waiting time was 29 days, the Gateshead Council report found one tenant's repairs took over three years to complete. Visit directory. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. A public consultation on the future of Gateshead Council's Leisure Services has commenced. OurGateshead is developed and managed by Connected Voicefunded Gateshead Council, EachorganisationonOurGatesheadis responsible for keeping their information up to date. If you would like more information on how to go about making a compensation claim, please do not hesitate to contact us for advice. If the council has failed to act on issues that you have notified them about, you may be eligible to make a claim against them. If we miss an appointment and we didn't contact you, please contact us. If parts are not available or it is not an emergency, we will finish the repair within the relevant category and timescale. However, the contractor will not ask you for any money when they call. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. The panel carries out independent reviews of our services to identify positive practice and suggest recommendations for service improvements. We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. If so we can help you claim compensation on a NO Win, NO Fee basis. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Youth justice services: North East and Cumbria - GOV.UK My Housing Account - Gateshead Council 2 0 obj If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. Employer Est. The report found the repair centre's ability to handle calls was deemed 'critically low'. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. My flat was repaired in time for my childs birth and I received rent refunds and compensation. Housing Repairs and Maintenance Service Gateshead - Government Online To register with My Housing Account, select 'my account' at the top of the Council homepage. We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Home repairs, including emergency repairs, should be reported by calling 0800 408 6008. Gateshead, England. Copyright 2009, 2021 Oracle and/or its affiliates All rights reserved. Don't worry, we can still help! Some of these repairs need to be inspected before the repair can be done. Electric Wiring needs to be regularly maintained and if necessary replaced to ensure it is safe. Thank you so much. Copyright Andy T - 2021. Please ask your Neighbourhood Housing Team for details. Gateshead council tenants wait almost a month on average for repairs The council is responsible for most repairs to your home. Homepage for Gateshead Councils Benefits and Council Tax information <> London Gateshead Now is a collection of the latest news from Gateshead Council. Gateshead New online repair reporting system launched - Gateshead Council Our business support events remain cancelled for now. The contractors are currently repairing seven properties a week. We will assist you in making a NO WIN, NO FEE disrepair compensation claim against Gateshead Metropolitan Borough Council Repairs update - Housing Team at Gateshead Council | Facebook This could include compensation for any damage to clothing, bedding, furniture, or other personal belongings, which was caused by mould, a water leak, or any other incident for which the landlord or local authority was responsible. endobj Connected Voice are collating information about support across Newcastle and Gateshead. Call us on 0333 050 8887 or fill in the form for immediate help & assistance with your local autharity disrepair claim. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. By law, we must fix urgent problems in council-owned homes which could affect the tenant's health, safety or security within a certain period. Our employees and contractors carrying out work will show you an identity card. When an item in your property needs replacing, we will try our best to use materials which are the same as the existing ones. The existing repairs policy was approved by Cabinet 13 January 2004 and then full Council and introduced revised repair categories and timescales, set out the list of We are Gateshead Council's Housing Team. 0191 433 3174. housingadvice@gateshead.gov.uk. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". Gateshead, England Jobs - 16,311 openings | Glassdoor Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Office 3750 A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Some work to your home is done as part of a planned maintenance or investment programme. Council tenants can also be offered evening appointments for repairs from 4:30pm. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. The findings were reported in a paper for the authority's Housing, Environment and Healthy Communities Overview and Scrutiny committee which looked into the efficiency of housing repairs carried out by the council. Councillor Dot Bernett, who represents Dunston and Teams, said: "I'm looking forward to seeing something happening. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. She added: "Someone has got to own it. Our business support events remain cancelled for now. These are things like burst pipes, blocked drains, non-secure windows or doors and loss of electricity. Housing disrepair is a situation in which the condition of a rented house or flat has deteriorated or changed negatively since the tenant moved in. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Top Jobs in Gateshead, England. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. This is commonly known as filing a compensation claim for despair against a housing association landlord. Gateshead Council aims to complete the backlog by late March next year. Local council tenants are eligible to seek compensation if the property they reside in has fallen below acceptable standards. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. Hear all the latest news from across the North East on the hour, every hour, on 97.1FM, 103FM DAB, at metroradio.co.uk, and on the Metro Radio app. Gateshead Council Repairs & Voids Job in Gateshead, England | Glassdoor <> For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. I have to tell you, this week I have had four complaints that have been going on for two years. If you live in a council-owned property, we can also help you to make a disrepair claim against your local council. Council residents in Gateshead waiting nearly a month for house repairs Gateshead Council Civic Centre Regent Street Gateshead NE8 1HH emmablackwell@gateshead.gov.uk Phone: 0191 433 2700 Hartlepool Contact: Jane Young, Acting Head of Service Windsor Offices. What are the costs and charges at Watergate Court. You have the chance to buy up to 10 additional holidays per year. As we are NO WIN, NO FEE housing disrepair lawyers & solicitors, the entire process is free of charge to you. 182-184 High Street We hope to reschedule these events at a later date. Ian Mclackand, Gateshead Council's service director repairs and building services, said: "In relation to the repairs backlog, we are just over halfway through that now. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council. Well, theres so much on offer and heres just a few of the highlights! If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. Chimney If the property has a chimney, then the flue, pipes and ventilation need to be checked regularly. You can also claim compensation for the damage that has been caused during repair work. This includes both small leaks and emergency repairs. Housing contact details - Gateshead Council Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. Whats in it for you? Gateshead Council jobs in Newcastle upon Tyne NE20 Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. These differences were acknowledged by Mark Smith, the director of public service reform, who said the waiting times "varies enormously". Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. There are a number of services and people in Gateshead that can help you to understand the different SEND processes and support you through them. Gateshead gardener's fury as garage roof plants itself in her flower Thursday 26th January 2023. To keep up to date, why not follow us.

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