Ensures employees fully understand the impact of their day to day activities relative to P&CB Strategy and CB Operations Roadmap, Leads Coaching Routines for the team and provides regular feedback to improve the client experience, Take action against all available sources of feedback to continuously improve end to end client experience, 2+ years experience in either a Foreign Exchange Settlement, Payment or Investigations role, Knowledge of Cash Account and General Ledger Reconciliation process, Understand technical requirements (GRs) as specified in the solution document, Install, commission, rack, stack, power-on HW systems and should be able to implement the application SW on the same. Excellent customer service skills. Performed the forensic accounting on the acquisition of MetLife default portfolio. Effectively interacts in a cooperative and pleasant manner with colleagues, Shift Work: Is willing to work a rotating schedule that will include second shift, weekends and holidays, and alternate (Tues-Sat or Sun-Thurs) schedules as required depending upon coverage scenarios required by the global team, Project Management and Analysis: Is able to plan and execute projects working collaboratively with end users (which may include Development teams and business-side managers). Performed variance analysis of income statement overheads and balance sheet reconciliation. Arrange employee and (sub)contractor to attend such course and/or medical if required, Track, coordinate, source and arrange for employees and (sub)contractor safety and vaccination requirements, including the follow up of certificate, Set-up and maintain a filing system of (sub)contractors file (soft & hard copy), including but not limited to all (sub)contractor related documents (ie, Contract, Personal Data, Medical, Training etc), Preparation of collaterals and materials for new (sub)contractor induction pack- ensure that all information is updated and in accordance to Technical Authorisation requirement, Support in the investigation and administer all discipline and/or (sub)contractor-relations related issues, Input, upload and maintain all relevant employee and (sub)contractor data to CARDs, Convert CVs to LR(ED) format / update revision and upload into CARDs (applicable for all (sub)contractors and employee on chargeable related jobs), Upload (sub)contractor competency matrix into CARDs or any TA tracking system as and when there are changes, Conduct a monthly review of (sub)contractor organisation chart and raise errors to Corporate for correction, Actively manage LR Energy Drilling mailbox distribution list (email IT Helpdesk for joiners & leavers) ensuring list is fully up to date at all times, Coordinate with respective departments on the arrangement of new employee and (sub)contractor induction program schedule within Business, Coordinate with new starter(s) and respective departments on the logistics arrangement of new (sub)contractor onboarding and Induction program schedule, Provide (required) documents and/or information to all relevant departments including HR , Finance and Group IS of new/ terminated employees and (sub)contractors. & ben. Guide the recruiter to the conclusion that you are the best candidate for the operations reporting analyst job. Looking for opportunities to improve the process, Drive and lead the support for on-going key projects and initiatives driven by various stakeholders including but not limited to the conversion from the legacy general ledgers to the new standard Best-in-Class Financial Full Suite Application (internally developed application). Serves as primary point of contact when field personnel are not available. Monitored & processed assigned task/tickets. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form, Perform system administration support of storage infrastructure, including SANs controllers, fiber channel switches and HBAs, network attached storage, drive enclosures, hard drives, and host connectivity (VMWare, Windows, and Linux), Testing and coordination of storage system updates and vulnerability remediation, Perform system administration support of other security infrastructure including Windows, Linux, applications, and administrative solutions, Collaborate with teams in other locations to ensure ongoing, reliable performance of integrated security solutions across Sony operating companies, Working with stakeholders to provide timely support in event of outages, Bachelors in Information Technology, Engineering, Cybersecurity or related field, Minimum of 5 years of experience in Information Technology with at least 3 years of experience in Information Security, Hands-on experience in a Security Operations Center environment conducting network, host, or threat analysis, Experience analyzing raw log files, particularly logs from network or host based security tools, Deep understanding of network defense principles, common attack vectors, and attacker techniques, Technical baseline skills and the ability to acquire in-depth knowledge of network and host security technologies, Strong work ethic and commitment to accomplish assigned tasks with a sense of urgency, Strong aptitude for continuous learning and growth, Experience teaching yourself technical subjects, Experience with at least two programming or scripting languages, Experience with the following technologies or concepts, Strong understanding of current P&P and regulatory guidelines, Critical thinking skills, including the ability to see opportunities to improve the client experience and identify process and compliance gaps, Strong communication written and verbal skills with the ability to articulate call study results and lead calibration sessions, Is a regular employee of the company for at least a year, Create, analyze, and report on a P&L for a managed services business, Analyze individual client P&Ls, assist in making pricing and cost decisions, Forecast, budget, and plan with Operations and Senior Leadership based on financials and analytics, Interpret data, analyze results using statistical techniques and provide ongoing reports, Perform data analysis of performance, availability, and capacity management metrics, Work with business partners to research and validate the use of new data sources, Communicate and present analysis to a broad audience, including senior management, Work closely with senior management to develop metrics, key performance statistics, trending, and benchmarks to guide the business, Support other operational projects as required, BS in Finance, Economics, or equivalent experience, Experience managing and analyzing metrics and financials in a consulting or technical environment, Perform system administration support of Windows infrastructure, including WSUS, SCCM, Active Directory, IIS, MS SQL Server, and various application that run on Windows Server, Test and coordinate of Windows system updates and vulnerability remediation, Perform system administration support of other security infrastructure including Linux, storage area networks, applications, and administrative solutions, Work with stakeholders to provide timely support in event of outages, Bachelors degree in Computer Science, Computer Engineering, Cyber Security, Information Technology, or related subject matter, Extensive experience administrating Windows Server on bare metal and hypervisor while adhering to change control and security policies, Experience administrating Windows Active Directory including Domain Controllers, DNS, DHCP, Group Policy, and leveraging scripting to automate Active Directory administrative tasks, Knowledge of Windows best practices including administration, configuration, and hardening, Hands on experience with scripting languages (PowerShell, Python, Batch, Bash, etc. Ensure resolutions and documentation requirements are followed in resolving issues and assigning the IOC incident to the proper area for Root Cause Analysis, Anticipate, develop, and coordinate special projects in conjunction with IOC leadership. Produced and analyzed weekly as well as Ad Hoc reporting for profitability metrics. Identified and dealt effectively with client resistance through dialogue and feedback, Demonstrates the ability to resolve difficult problems and implement solutions that may go beyond the scope of initial client or user complaint, Possesses the ability to openly support and embrace change, approach change in a factual manner, Support Implementation of Simple-Complex MACD requestsagainst Cisco call manager Gateways, CUBE, ICM, Dial Plan, Call Routing, Fax Routing, Keeps detailed records of, documentation, and emails related to installation and troubleshooting activity, Provide trouble resolution assistance whenever called upon for the supported products, Communicate effectively with both management and end users, Establishes positive working relationships with internal customers and information technology staff. state monitoring (ESM), Tivoli UA, etc, Strong experience in developing and maintaining relational databases including backup/recovery procedures is required, Experience with database warehouses, clustering, replication, and disaster recovery strategies, Ability to develop strong client relationships, Reviewing, preparing, running and balancing of checks through the Remittance Processing subsystems, Preparing and reconciling daily bank deposit, Performing good order review of all cleans (checks with deposit slip), Monitoring daily reports to ensure that all checks get deposited or returned to ensure compliance, Processing print fulfillment of correspondence for returned checks, Reading incoming mail items to determine the proper transaction types, departments and queues and preparing batches for scanning, Reviewing signature guarantees and official documents to determine good order, Thorough reading of exception items, such as Legal Transfers and Transfer Of Assets, Scanning documents on various company computer systems, Indexing documents in Global Image and perform basic good order review of images, Sorting and processing of all types of incoming mail, Research and retrieve historical records and statements by using microfiche, microfilm and other internal systems, Process print fulfillment of correspondence and mail/fax/email/print as requested, Utilize various company operating systems to research, process, update and complete requests, Requires High School education, or equivalent training, Knowledge of generally accepted office procedures, Ability to operate general office equipment including ten key, typewriter, scanner, copier and fax, Ability to multi-task in a fast paced, team environment, Solid organizational skills; ability to organize and maintain accurate, orderly files and records. Ensures customer balances due are accurate and current. Issue minutes and follow up on outstanding issues with problem resolution, Develop business process documentation as required, In depth knowledge of investment, trust and banking products and services, Previous experience (5+ years) in an equivalent or related position, Experience with systems, user acceptance testing and release implementations, Strong working knowledge of system applications (Global Plus, SS&C Pacer, Salesforce, SSCNET, Charles River), Strong working knowledge of custodial operations, Five to seven years of trust and investment operations experience, Experience in the client support management, Initiative and project co-ordination skills, Above average computer skills including Windows, word, Excel & PowerPoint, Strong communication skills, both oral and written, Demonstrated history of responsiveness and problem solving capabilities, Knowledge of Staffing Industry and or Vendor Management Systems, Recruiting and HR, Ability to translate report requirements to generate specific report requests, Exceptional Microsoft Word, Excel and PowerPoint skills, Highly effective communication and influencing/negotiation skills, Bi-lingual skills required. administration work including Expat. Don't just list your job duties below each job entry. The top 10 percent makes over $96,000 per year, while the bottom 10 percent under $47,000 per year. Your name should be the biggest text on the page and be at or near the top of the document. This sometimes involves deciding to have Staples absorb the cost of any additional service, Work all duties assigned and have the flexibility to adapt to changes as new accounts or duties are added to workloads as part of our growth. Used remedy ticket system for request management. Operations Analyst Requirements: Degree in business administration or a related field required; master's degree preferred. Skilled at building relationships with customers.

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