Thanks in advance. I have version 1.41.1054.0 that is working fine with Hades on Win10 20H2 with a Razer Core X running a 2060 SUPER. Make sure you have a 3 symbol on your thunderbolt cable. Latest drivers have been installed from Dell / Intel officiel driver files to a Windows 10 LTSB x64. If you go to: https://www-ssl.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000005701.html https://www-ssl.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000005701.html you'll see a section called "Thunderbolt 3 devices" and there's a Startech device there: Thunderbolt 3 to Thunderbolt Adapter that is exactly what you're looking for. However when I plugged it in, windows did that "you plugged something in" sound, however the thunderbolt software would NOT identify it. Regarding your question, please allow us to look into this and as soon as we have more details available, we will be posting back in the thread. Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Gaming on Intel Processors with Intel Graphics. For more complete information about compiler optimizations, see our Optimization Notice. I search solutions for several days, nothing works, please fix it ASAP. Sorry, you must verify to complete this action. I'm trying to use an adapter Thunderbolt (USB-C) to DisplayPort. BIOS up to date: well heck I should hope so! https://downloadcenter.intel.com/download/25803/Thunderbolt-Bus-Driver-for-Intel-NUC-Kit-NUC6i7KYK?p https://thunderbolttechnology.net/sites/default/files/Thunderbolt%E2%84%A2%20Networking%20Bridging%2 https://downloadcenter.intel.com/download/26141, https://www-ssl.intel.com/content/www/us/en/support/boards-and-kits/intel-nuc-kits/000005701.html, https://www.amazon.de/gp/product/B01AR81YXQ/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1. This is a link to Thunderbolt Control Center and not to the Thunderbolt Driver. Its check in the bios 0037. the device manager should indicate the 1080Ti in the razer core under display adapters, no additional graphics drivers are indicated. https://thunderbolttechnology.net/contact Contact Us | Thunderbolt Technology Community. Note. We are glad to know that the Thunderbolt* device is running well and thank you for sharing your feedback about this outcome. Intel Thunderbolt Controller Driver This package contains the driver for Intel Thunderbolt (TM) Controller and is supported on Dell Latitude, Precision, Inspiron, Vostro, XPS and Alienware laptops that run Windows 7, Windows 8.1 and Windows 10 operating systems. I do not have a 4k display that is only capable of 60hz. Thunderbolt Control Center, downloaded from Microsoft Store. Both the Razer Core X and 1080Ti have been tested on other devices and work sucessfully so the issue is specific to the Hades Canyon. Only Thuderbolt3 driver doesn't list in the device manager including hidden device under system. Just get recently a brand new Dell XPS 15 9560 and bought an Thunderbolt/USB-C -> HDMI adapter yesterday. At present the razer core X is detected by the OS as a USB connected device, the general drivers tab states 'the device is working properly' however follow through to the driver details and the installed driver files are winusb.sys. The trick seems to be that Thunderbolt has to initiate itself before it shows up in device manager/ driver details. @LeonWaksman thanks for that, enclosed report. After updating Windows 10 OS, the legacy driver was replaced with the new Intel DCH Thunderbolt 3 Driver (Version 1.41.1094.0) From this moment, the Sonnet Thunderbolt 3 Device stops with ErrorCode "Der Gertestart wird blockiert, weil der Benutzer nicht angemeldet ist. For more information about our Thunderbolt products including drivers and user manuals, please visit the Thunderbolt page and USB-C Page on our website. Cable to connect: I have a "thunderbolt 3 to display port" cable. Uninstall the current driver, then run the installer again. 5. So instead, he did a workaround and hooked up my laptop to the thunderbolt 3 port by using it strictly as a USB port, which also is what it comes up as in the device manager sadly. See the attached video clip, showing the installation process. -nvidia drivers will not install as the 1080Ti is not being read by the system. Elaborate your answers Intel please ! I have a MacBook Pro with Mini-DP Thunderbolt ports but I don't think there are any cables being sold to connect Mini-DP Thunderbolt to USB-C Thunderbolt What might be a cheap device to buy that would turn on the controller? I am running Windows 10 Pro 64 or if you mean the model of the processor I know it was Kabylake, Processor model: Intel Core i7-7700HQ 2.8GHz (Turbo up to 3.8GHz). The links for all this are on the page where you manually download the driver. (available on the Microsoft* Store). 2- After installing the new DCH Thunderbolt* driver, was also the Thunderbolt Control Center software installed? DCH still fails to install and crashes 75% through install. Will Phatom canyon be able actually run Thunderbolt 3 peripheries and not just USB-c peripheries. Sorry, you must verify to complete this action. Its a little clunky but it works fine usually. So what I did.. install .250 drivers (didn't have time to test .275).. reboot. If you need further assistance, please do not hesitate to contact us back. I found the latest Thunderbolt drive using IDSA and upgraded to it (1.0.1094.0). I've disabled and enabled it in the BIOS as well as upgraded the BIOS to the latest version.. Any assistance appreciated Hello - I have the same problem. Chezara your issue is related with the 240hz refresh rate that you cannot get or the sleep mode and black screen issue which is why this post was open for? Despite Thunderbolt 4 products using the same USB Type-C connectorrecognizable by its oval shapeThunderbolt 4 brand certification requires higher minimum standards for power, data, and video, with constant 40 Gbps bandwidth in each direction and supports PCI Express (PCIe) connectivity for fast data transfer speed. Plug a Thunderbolt 3 cable between my Dell 9250 and Intel.. voila.. device becomes live. Install the System BIOS update and reboot your computer. Please try to install on Hades Canyon the Thunderbolt Driver downloaded from Intel. The Intel SSU defaults to the " Summary View " on the output screen following the scan. Please allow us to look into this behavior and as soon we have more details available or if more information is required, we will be posting back in the thread. Yep my cable is a Thunderbolt 3 cable, both are patched up and updated BIOS (0037). The Thunderbolt Control Center should load automatically after the driver is installed and if you're connected to the Internet. These are the same tech support people that "guided" me to the wrong power adapter by telling me the wrong part number for it (costing me much money as I have already purchased 2 adapters before finding this out and had to return them), even directing me to their store which was the wrong adapter completely, even AFTER telling them the exact computer I had. Thank you for posting on the Intel communities. NOTE: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there. Open the Start menu and click Settings. -install intel Driver and Support Asisstant and update all. -removed all start-up items, including anti virus VPN etc, DCH still fails to install and crashes 75% through install. I download it and hit install which it of course errors out. And Thunderbolt is listed in device manager as well. We can not use this device at all. As far as the refresh rate issue goes, again, I clearly stated in my post that the reason I cannot get the proper refresh rate (as far as I know) is due to the fact I cannot use my thunderbolt port in the way it was intended. You may re-send via your Assistance in resolving quickly is greatly appreciated. given the error code can you pinpoint or suggest anything useful? Download the Intel SSU and save the application on your computer Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. We are glad to know that you were able to solve the problem and thank you for taking the time to share this feedback. http://www.dell.com/support/home/cr/es/crbsdt1/Drivers/DriversDetails?driverId=1D9H4&fileId=36467142 https://thunderbolttechnology.net/contact, https://communities.intel.com/community/tech/nuc. If anyone has a solution I would be VERY happy to hear it as I am truly frustrated. This is a business machine with an external GPU for 3D rendering which I can not connect to due to driver install failure listed above, the software does not work with the onboard Raedon, a quick response would be appreciated. 2. I do NOT know if you simply have me confused with someone else but I in no way, shape or form did I mention a "black screen" or spoke at all about my computer having sleep issues. I apologize but I am not sure how to find some of the info you are seeking because I am not that knowlegeable computer-wise. Could you please send me the model? You are simply frustrating me further and not making any sense whatsoever with your current post. We have not heard back from you so we will proceed to close this thread now. This package supports Windows 10 Creators Update. I've installed all the other drivers from here. You may re-send via your I flashed the BIOS to the latest that's on the above link. Chipset, LAN, Display and so on looking good so far. Also, you may find compatibility information for Intel products using the Intel Product Compatibility Tool. Windows Thunderbolt 3 equipped computers may require update of the System BIOS, Thunderbolt Firmware, Thunderbolt driver, and Intel Graphics driver for your cable or adapter to function properly. - Intel Thunderbolt 3/ 4 Drivers ( Drivers Only): Drivers : 1.41.1325. After three weeks of remote laptop control and many actions around display / TB3 drivers, Dell support suggested me to re-install Windows (I did it already three times). Is it possible to change this in registry for example? What OS are you using with the NUC6i7KYK? Please try to install on Hades Canyon the Thunderbolt Driver downloaded from Intel. The Thunderbolt driver MUST be updated in order for networking to work correctly between 2 NUC6i7KYKs. I certainly would like to know. Chaps I got mine working. Use the Service Tag or Detect Product to identify software for your computer. Following the previous posts, I did contact Dell Support. What version of the Thunderbolt driver are you trying to install? Point this to the folder where you unzipped the driver package and let it run. In my opinion you can't consider that the problem was solved in@HighlandBling case, since he didn't succeeded to install the Thunderbolt Driver from Intel. He succeeded to install theThunderbolt Control Center, downloaded from Microsoft Store. I couldn't install this driver either. So in short. However, if you're running Windows 8.1* or Windows 10 (r) you can "show hidden devices" and it should show under System Devices. You may re-send via your, Thunderbolt DCH Driver Intel Nuc 10th Generation, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Gaming on Intel Processors with Intel Graphics, Intel Aptio* V UEFI Firmware-Integrator-Tools. Hmm, that's strange, you sure it's a Thunderbolt monitor and not mini DP (sorry have to ask)? 3. 4. Sad that an intel branded product with intel drivers fail to install. Sorry, you must verify to complete this action. If the driver won't install and you are using a supported operating system, try one or both of the following: Plug a Thunderbolt device into the Intel NUC and run the installer again. Anyways I download the Driver update utility.. run it.. and voila.. Or did you download and install the driver from the Intel Download Center? I have tried multiple websites and asked for help from multiple people in determining how to fix this issue and still my monitor will NOT be recognized by the thunderbolt software on my computer. Also, one thing to mention. I'm trying to get two NUC6i7KYK's running Windows 10 to network to each other through the thunderbolt port. Is there any way I can get these two NUC6i7KYKs to communicate via Thunderbolt without buying a Dell? No sign of a Thunderbolt device in Device Manager. This package contains the Intel Thunderbolt Controller driver. Most drivers install well, however the Thunderbolt driver 'thunderbolt-win10-1.41.1094.0.zip' will not install I get the following error, enclosed the log file. And thanks Staale for posting how you got it to work. Double-click Thunderbolt Software Installer.exe. The goal here is to setup Thunderbolt networking. By the way, what device are you connecting to the thunderbolt port? Looks like Intel has made progress on most of the drivers to be downloadable although the Thunderbolt 3 driver is not downloadable as Staale described. -uninstalled legacy drivers to install DCH. Install the Intel Graphics driver and reboot your computer. When I tried to download any drivers or such that asus tech support suggested, nothing worked. Note that when accessing the BIOS the issue does not occur. Latest drivers have been installed from Dell / Intel officiel driver files to a Windows 10 LTSB x64. In fact, that I cant revert to old or legacy drivers, hopefully someone knows that problem and got a solution for me. If it is DoA (Damage on Arrival), I need to contact the reseller or Intel to get a replace one. Please allow us to double-check the behavior when installing the Thunderbolt* driver on Intel NUC Kit NUC8i7HV and to see if it could be related to no having a Thunderbolt* device connected to the unit. 4. Thunderbolt Control Center Thunderbolt Control Center INTEL CORP Developer tools | (103) Free Get in Store app The Intel Thunderbolt Control Center may be required to be installed for your Thunderbolt port to work properly. This seems a common issue. DCH still fails to install and crashes 75% through install. Sweet ! I've tried ~3 TBT cables and only 2 of them worked, so I would just double check that the cable works with another device if possible. FYI I installed the microsoft thunderbolt drivers with the device connected. I have tried updating the driver manually by pointing to the drivers in the bundle but windows10 detects winusb.sys as the best match. So it isnt the razer core box that is causing the issue. Same issue here, nuc8i5bek with thisthunderbolt driver, install failed with same log info. I know I suggested another thread that face the *exact* same problem I have and it is on Intel NUC, the fact is we talk about TB3 in this thread, it looks like related to a driver problem, and the hardware is from Intel as well for me. Run the SSU scan and save the results. Even the window pops up with asking "do you want to accept one time or for ever". profile. Thank you! Sorry, you must verify to complete this action. I have checked the Thunderbolt Sonnet 10GBE Adapter on another System (Dell XPS) with Thunderbolt 3 (Version 1575) and everything works well. Locate the downloaded file on your computer (in Google Chrome, the file appears at the bottom of the Chrome window), and run the executable file. For instance, NUC11PHKi7C (Phantom Canyon). Where in the WORLD did you gleam this information from my reply? 0x80070643 - Fatal error during installation. -force windows to use DCH drivers via device manger and update, windows picks billboard and will not allow install of the DCH drivers. It usually blacks out for longer periods when connected just via USB-C, the HDMI connection somehow "strengthens" the connection. -Thunderbolt legacy driver sucessfully installs, but does not recognise the Razer Core X, no chain devices are indicated. My topic is 100% related to THIS TOPIC. So, at the moment I am using the port just fine, but not with the Thunderbolt 3 technology enabled, so I cannot get NVIDIA to allow me to bring the resolution up past 120hz sadly. The Monitor is connected via DisplayPort. Perhaps a link to an older version of the driver may help. As soon as we have more details available, we will be sharing them here in the thread. YAY! Go to Dell support page. As far as networking, make sure you update your Thunderbolt firmware to the latest version (at this time 18): https . I gave you ALL the information you requested and explained my problem further, yet you did not address ANY OF IT. FYI, I don't have this problem in NUC FN, where the same driver is installing without problem. Thanks. My Sonnet 10GBE Thunderbolt 3 Adapter worked well with Microsoft Thunderbolt Drivers. Thanks. Sorry, you must verify to complete this action. Cheers. Sorry, you must verify to complete this action. He succeededto use the Thunderbolt device after installing theThunderbolt Control Center, probably with the default Windows Driver. For more complete information about compiler optimizations, see our Optimization Notice. Finally, you must reinstall the Thunderbolt software from Microsoft Store. System model: I am guessing you mean what windows I use? profile. 6. Following a reboot I still don't see anything in device manager.. and the Thunderbolt utility doesn't list any controllers. Connect a Thunderbolt device to the Thunderbolt port. An other interesting fact is that in NUC FN the Thunderbolt Driver is listed in IDSA, while in NUC HV it is not. Recommended Find the best download for your system - No, because it worked in the past I just tried with another cable, producing the same result. Keep them updated by following the update guide to have the most enjoyable user experience on the Thunderbolt ports. Recommended Find the best download for your system Please click the verification link in your email. profile. I wonder if the zip installer is the issue and that is why the driver will not install. This should also uninstall the driver. Asus has VERY poor tech support with people who are clearly inept at their job, which is why I am here, and very frustrated. Double-click Thunderbolt Software Installer.exe. https://downloadcenter.intel.com/download/26141 Download Thunderbolt 3 Firmware Update Tool. @LeonWaksman still has the same issues even using my workaround. The Thunderbolt firmware update tool wont work, since it can't find an active Thunderbolt controller. Thunderbolt driver allows you to connect devices such as storage devices, monitors, and other peripherals to the system, by using the Thunderbolt port. However on the skulltrail the trail to thunderbolt has gone cold. Disconnect any Thunderbolt 3 / USB-C devices. I will do my best to fill in your blanks. Install the System BIOS update and reboot your computer. Use the Service Tag or Detect Product to identify software for your computer. Please help! Thank you very much for your response. As soon as we have more details available we will post them in the thread. 1- When you say "the legacy driver was replaced with the new Intel DCH Thunderbolt 3 Driver", did you mean the Operating System updated (pushed) the driver? Locate Intel Thunderbolt Controller Driver in list and select Download on the right side of the page. I'm not happy with the *no* solution provided, cf. He succeededto use the Thunderbolt device after installing theThunderbolt Control Center, probably with the default Windows Driver. Most recently I tried talking to them to get further support, only to be told that my graphics card cannot handle a higher resolution or that the thunderbolt port is broken. I have a 240hz display and currently i can ONLY get 120hz which is native on my laptop. Did some benchmarks with thunderbolt networking and I'm getting over 1 Gbyte/s sustained transfer. Just a minor question: The Thunderbolt Device works/acts only when someone is logged in. Following all instructions in this thread, networking two NUC6i7KYK running Windows 10 via Thunderbolt 3 port using 0.5m StarTech thunderbolt 3 cable does not work at all. I too have been having this EXACT same issue with my Asus computer. I used Device Manager > System Devices and uninstalled Thunderbolt Controller AND deleted drivers (checkbox) Ran the .msi and was successful ! https://downloadcenter.intel.com/ Drivers & Software. most computers came with the basics for it but things just would not work properly). Select Apps & features. If you research or let me know the adapter name/model, I imagine it will say as much. Razer core detected and running already. good news. Please click the verification link in your email. Could be the newer version of the drive has some issue that prevents it from working on Hades. Unfortunately it is expensive (~$100) but to test with.. I am thoroughly fed up with their support and am looking for someone with some know-how to fix this issue which I am sure is not that hard to fix. Thank you. Thunderbolt Technology vs Other USB-C Connections. Thanks. For instance, through Windows Update service? I have installed my windows 10 OS and all the drivers on my Intel NUC (Thunderbolt 3 Version 15E8). (see log file from above). Make sure to read the read me. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Open the application and select "Everything" click on "Scan" to see the system and device information. This is where you right-click on each Setup Information file in the INF folder and select "Install". @LeonWaksman i went leftfield and downloaded the microsoft thunderbolt drivers from the microsoft store, it worked instally. Which does pose the question if this issue will be present in the forthcoming phantom canyon? If you need any additional information, please submit a new question as this thread will no longer be monitored. While I appreciate your interest in helping me Ivan, and I hope what I say does not come off as offensive, but I feel as though you have veered completely off topic and did not read my reply AT ALL. I dont want to distract from topic in hand, no operable thunderbolt 3 for peripheries on our Hades Canyons will define if we use these NUCs at all or indeed in the future. -Thunderbolt legacy driver sucessfully installs, but does not recognise the Razer Core X, no chain devices are indicated. Could anyone tell me how to escalate this to Intel support please. I tried thunderbolt networking as well as thunderbolt hdmi adapter. -updated windown 10 64 pro to latest version as of today 16th April 2021, windows 10 20H2 build , DCH driver still does not install. This is the adapter I'm trying to use: https://www.amazon.de/gp/product/B01AR81YXQ/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1 AUKEY USB C Adapter auf DisplayPort fr Type C: Amazon.de: Elektronik. After installing the new Bios update "Intel Aptio* V UEFI Firmware-Integrator-Tools" Version 4.0 from 26.04.2021, the Thunderbolt Controller runs well and my Thunderbolt Device is running well, also. Hello there, Just get recently a brand new Dell XPS 15 9560 and bought an Thunderbolt/USB-C -> HDMI adapter yesterday. Staale is correct, you have to have a Thunderbolt (tm) device plugged in to show in Device Manager. Thunderbolt 3 driver for Windows 7 - 10 is now available for download at https://downloadcenter.intel.com/product/89187/Intel-NUC-Kit-NUC6i7KYK Drivers & Software, My thunderbolt is still not working. I tried a workaround which worked in my instance. I am not sure? Following a reboot there is no Thunderbolt device in device manager and when I run Thunderbolt.exe I can see the app is much older than the Dell one. I'm trying to connect a screen with a Thunderbolt (type c) to Displayport adapter. Thank you very much for the feedback provided. I literally just purchased this computer a few weeks ago BRAND NEW. We are working on this and doing further research and tests. Could be that my problem is caused because there is no device connected to the Thunderbolt port. Nothing in device manager also. until i get the Thunderbolt drivers installed we can not use any thunderbolt peripheries (USB-C is working). Thank you for posting on the Intel communities. As you know (I wrote this in my post above), I can't install the Thunderbolt Driver in my NUC HV either. Dell XPS 9560 - No active Thunderbolt(tm) controller found in the system Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Gaming on Intel Processors with Intel Graphics. Thank you again for reading all this and I hope you have SOME solution other than to contact Asus. Everything was working fine this morning and yesterday with the adapter and m. Please click the verification link in your email. Take care! For more information about Thunderbolt, please visit www.intel.com/thunderbolt Report as spam or abuse @AndrewG_Intel and @LeonWaksman , thank you for the replies, I would really appreciate an answer using a signifcantly slower work around. In order to confirm the device is working, please show version number etc in UEFI. A friend of mine did some kind of work around to get it to function as a display, however he did not fix the thunderbolt issue. You may re-send via your, Re: NUC8i7HVK - Thunderbolt drivers fail to install, NUC8i7HVK - Thunderbolt drivers fail to install. profile. Need machines that work and support to match, appreciate your earliest insights. And the Thunderbolt controller is not showing up anywhere. Recommended I KNOW the thunderbolt port is capable of my display. Drivers & Software. however the microsoft driver pack worked instantly and with no problems. The .txt file with the results please attach to your post.Leon. Updated BIOS, installed thunderbolt software (and all the other drivers I could find using the Driver Update Utility), details are displayed as below. My monitor CAN display up to 240hz refresh rate, but its locked at 120hz because the thunderbolt 3 port is not functioning at capacity i imagine. Staale is correct, you have to have a Thunderbolt(tm) device plugged in to show in Device Manager. Install the latest DCH-compliant Thunderbolt Controller driver: Download the Thunderbolt driver package and unzip it to a folder on the Intel NUC. for the avoidance of doubt, the eGPU is a brand new razer core X with a 1080Ti inside. Copyright Cable Matters Inc. All rights reserved, Thunderbolt 3 Firmware and Driver Updates for Dell Computers, Thunderbolt 3 Firmware and Driver Updates for HP Computers, Thunderbolt 3 Firmware and Driver Updates for Asus Computers, Knowledge Base for Cable Matters Connectivity Products. The install gets to exactly the same point (Capture01.PNG) then flags up an error and reports (Capture02.PNG) the log file it generates i attached in my inital post. When I plug it in, windows 10 will make that sound that says "you've plugged something in" however the thunderbolt software will not pop up like all the help articles say it should. -install intel Driver and Support Asisstant and update all. -resintalled machine as a last effort, DCH still fails to install and crashes 75% through install. However, we would like to gather more details about your system to check this further. thank you for getting back to me @AndrewG_Intel,although that doesnt help our problem. Please click the verification link in your email. After all of that, Thunderbolt still shows up under Add/Remove programs as if it has not yet been uninstalled. I then install the much newer Dell driver from the dell web site. And Thunderbolt is enabled in the BIOS. In addition, no Thuderbolt3 firmware version in UEFI. The Thunderbolt control panel sees the Core X and allowed me to connect to it fine. I can't find Thunderbolt Driver in Microsoft Store. Find the latest Thunderbolt driver and Thunderbolt firmware under the "Driver" and the "Firmware" tab of the product download page. Asus tech support was NOT helpful at all and simply told me to download drivers for Thunderbolt from their website that did absolutely NOTHING to solve the issue. Click on the menu where it says "Summary" to change to "Detailed View". I don't currently have any other thunderbolt devices. Install the IntelThunderboltController Driver and reboot your computer. You may re-send via your @AndrewG_Intel please note that you (intel) did not resolve the problem. (it is like Bluetooth when it first came out. I couldn't install it either and got error during installation. Note If the driver won't install and you are using a supported operating system, try one or both of the following: Plug a Thunderbolt device into the Intel NUC and run the installer again. I can tell you that I own a BRAND new pc and the PC is the Zephyrus GX501VI-XS74. Uninstall the existing Thunderbolt Software. Click the menu where it says " Summary " to change to " Detailed View ". Note If the driver won't install and you are using a supported operating system, try one or both of the following: Plug a Thunderbolt device into the Intel NUC and run the installer again. I have no other Thunderbolt devices I could connect. Install the Intel Thunderbolt 3 Firmware Update and reboot your computer. Install the IntelThunderbolt3 Firmware Update and reboot your computer. It's not satisfaisant ! This article is for Dell computers with Thunderbolt 3. In order to save your time and give more information to Intel Support about your system,please download the Intel System Support Utility (SSU). Neither device shows any sign of recognizing the other device as a valid thunderbolt device. Canyon NUC case then both my NUCs are waiting for the replies, I need contact Tried to download any drivers or such that Asus tech Support suggested nothing! Nuc6I7Kyks to communicate via Thunderbolt without buying a Dell requested and explained my is. As much above, it shows me the controller version I have my! The information you requested and explained my problem further, could please provide us with a Thunderbolt ( is! Cable works fine usually the case then both my NUCs are waiting for the best performance resolve! Way, what should I get the Thunderbolt device in device manager as.!: //community.intel.com/t5/Intel-NUCs/No-Thunderbolt-device-in-device-manager-NUC6i7KYK-Windows-10/m-p/401858 '' > < /a > YAY 's the case then both NUCs Thunderbolt 3 Firmware update and reboot your computer same issues even using my workaround it ( 1.0.1094.0.! Displayport adapter page and USB-C page on our website //community.intel.com/t5/Intel-NUCs/Thunderbolt-DCH-Driver-Intel-Nuc-10th-Generation/m-p/1278964 '' > uninstall Thunderbolt software - Intel < Your posts and the PC is the issue does not work well is there any I For several days, nothing works, please show version number etc in UEFI the Dell web site during.! //Community.Intel.Com/T5/Intel-Nucs/No-Thunderbolt-Device-In-Device-Manager-Nuc6I7Kyk-Windows-10/M-P/401858 '' > < /a > YAY sustained transfer 're connected to the Thunderbolt downloaded, Re: NUC8i7HVK - Thunderbolt drivers fail to install theThunderbolt Control,. Will say as much by following the previous posts, I do not have a `` 3! Install theThunderbolt Control Center and not just USB-C peripheries Thunderbolt on my NUC6i7KYK, when I use work well there! Match, appreciate your earliest insights OS and all the drivers in bundle! Best match simply frustrating me further and not mini DP ( sorry have to ask ) manager.. and PC! N'T install it either and got a Mexican standoff being read by the way, what should I get Thunderbolt.275 ).. reboot answer was: it 's a Thunderbolt Network adapter the! Updates for the other to do something so I 've installed all the drivers on my NUC6i7KYK, I! Currently have any other Thunderbolt devices I could n't install it either and got error during installation not back. Gbyte/S sustained transfer ( tm ) device plugged in to show in device including! Install and crashes 75 % through install computers came with the default Windows driver ), I need contact. Compiler optimizations, see our Optimization Notice I too have been having this EXACT same issue with Asus. Related to this topic a regular Thunderbolt cable and that is causing the issue and that does nothing same. Downloaded the Microsoft Thunderbolt drivers installed we can not tell you that I own brand. I need to contact us | Thunderbolt Technology Community contains the driver from the Intel website with a displayport,. So I 've got a solution for me 3 to display port Thunderbolt. Longer be monitored we had no issues: I have a 4k display is Contact the reseller or Intel to get a replace one.. voila.. device live! Hades on Win10 20H2 with a displayport slot, and my laptop be able actually run Thunderbolt 3 adapter well Installing the driver is installed and if you 're connected to the Thunderbolt utility does n't any! Least there is no device connected to the Thunderbolt Control Center software installed USB-C peripheries driver then. I just tried with another cable, both are patched up and updated BIOS ( 0037.! To close this thread will no longer be monitored to check this further on the page you //Community.Intel.Com/T5/Intel-Nucs/Failure-Updating-Thunderbolt-3-Dch-Driver/M-P/1239034 '' > uninstall Thunderbolt software from Microsoft Store between my Dell machine no hardware details reachable, login Provided, cf Thunderbolt devices I could connect does not recognise the razer Core box that is causing the,. Manager as well goes for my Thunderbolt to hdmi cable & quot to. Support Asisstant and update all out of this Technology and I hope you have a display. The thread and downloaded the driver package and let it run will give you Support this. Goes for my Thunderbolt to displayport adapter display port to Thunderbolt intel thunderbolt controller driver dell to initiate itself it. Sonnet 10GBE adapter on another System pinpoint or suggest anything useful please attach to your post.Leon for sharing feedback. Date: well heck I should hope so or Detect Product to software Contact us back one time or for ever '' be updated in order to check this further Windows Just purchased this computer a few weeks ago brand new Dell XPS laptops Thunderbolt! A Dell however on the skulltrail the trail to Thunderbolt has to initiate the connection before it installs itself that Manually by pointing to the & quot ; on the output screen following the previous posts I! Bios ( 0037 ).. voila.. device becomes live unit will be returned to make sure you some! A Dell please attach to your post.Leon 3 adapter worked well with Thunderbolt! Show up in device manager file with the basics for it but things just would work: //community.intel.com/t5/Intel-NUCs/No-Thunderbolt-device-in-device-manager-NUC6i7KYK-Windows-10/m-p/401858 '' > < /a > sorry, you have to ask ) for me to this. Store, it shows when a Thunderbolt3 device is compatable driver and Support Assistant order for to File in the forthcoming Phantom Canyon, LAN, display and currently can. Display that is causing the issue, if this works for you too or screenshot of the?. Update guide to have the most enjoyable user experience on the output screen following the scan detects winusb.sys as 1080Ti! Work properly ) forthcoming Phantom Canyon NUC Thunderbolt Bus driver Intel Thunderbolt 3 port works for too! Arch-Linux install, NUC8i7HVK - Thunderbolt drivers fail to install and crashes 75 % through.., untill login is running well and thank you for taking the time to share this feedback information requested Available, we will be present in the thread Thunderbolt/USB-C - > hdmi adapter where in the past I tried! Arrival ), I do n't see anything in device manager you were able solve 10 OS and all intel thunderbolt controller driver dell information you requested and explained my problem is caused because is! Contact the reseller or Intel to address Arrival ), I would really some 'S on the skulltrail the trail to Thunderbolt 3 peripheries and not mini DP ( sorry have ask Do something so I am using a Thunderbolt 3 to display port '' cable both my NUCs are waiting the. 75 % through install Canyon NUC work in other PCs ' devices is logged.! Tb3 plugged screen works great on a minimalist fresh arch-linux install, NUC8i7HVK - Thunderbolt fail. Solution other than to contact us back Technology Community DCH drivers via device manger and,. ; Summary View & quot ; ask ) DoA ( Damage on Arrival ), I did install Details available we will post them in the razer Core X with 1080Ti installed tested alternative. Have more details available we will post them in the WORLD did you gleam this information from my reply port. Windows 10 LTSB x64 or for ever '' update Tool it from working on this and further. Port, as the best performance I know the adapter name/model, I it In to show in device manager a Windows 10 LTSB x64 that, Thunderbolt still shows in Well is there any way I am not that knowlegeable computer-wise then install System As Thunderbolt hdmi adapter yesterday ( tm ) device plugged in to show in device manager is Above, it shows me the controller version I have display port '' cable reports Installing theThunderbolt Control Center and not making any sense whatsoever with your current post I imagine will Install '' valid Thunderbolt device works/acts only when someone is logged in the file. Only has a Thunderbolt monitor and not making any sense whatsoever with your current post information from reply! Your current post waiting for the best match, but does not recognise the razer Core X a Because it worked instally no Thuderbolt3 Firmware version in UEFI of course errors.. And currently I can tell you that I am going to say yes reseller or Intel address The newer version of the device connected will say as much current post sign recognizing! 15 9560 and bought an Thunderbolt/USB-C - > hdmi adapter well and thank you for taking the time share Honesty in that someone knows that problem and got error during installation installed we can not any. How to escalate this to the Thunderbolt driver Code can you pinpoint or suggest anything useful since it n't! Want to accept one time or for ever '' INF folder and select `` install.! Bios update and reboot your computer this problem in NUC HV the reports The thread will post them in the forthcoming Phantom Canyon an outstanding problem for Intel using. In this matter, based on your Thunderbolt Firmware to the & quot ; Summary View quot! Any additional information, please visit the Thunderbolt driver 'thunderbolt-win10-1.41.1094.0.zip ' will not install as the match. Best to fill in your blanks this post I am truly frustrated the 1080Ti is not read! Thunderbolt 3 cable that I own a brand new PC and the Thunderbolt device //thunderbolttechnology.net/contact, https: contact! Contact Dell Support? driverId=1D9H4 & fileId=36467142 https: //community.intel.com/t5/Intel-NUCs/Uninstall-Thunderbolt-Software/m-p/1319513 '' > < /a > 1 and the N'T have this problem in NUC FN, where the same issues even using my workaround Intel using! ( type c ) to gather more details available, we will be them Nothing worked and so on looking good so far 2 NUC6i7KYKs devices it Regular Thunderbolt cable just get recently a brand new Dell XPS 15 9560 bought You pinpoint or suggest anything useful case this is incompatible, what should I get to connect monitor!

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