The Bureau of Labor and Statistics predicts a faster . However, big brands do always survive, and United Airlines is not an exception to the rule. It is important to have career goals as it shows you have ambition and are focused. Excellent communication, sense of humor and support are all great qualities that make co-working relationships fun. Your answer can be short and to the point. Sample Answer United Airlines is the third-largest carrier in the world in terms of revenue. Ensure that you mention accurate information to assure the interviewer that this is not your first time interacting with the brand. First Aid and CPR training is a requirement for many roles in the airline industry. Lastly, my experience as a military spouse has given me the depth and perspective one would need interacting with other customs and cultures. Ive put together a list of some of the largest airlines and how they scored. Can be a situation when you went above and beyond for the customer. ", "I am a team player, as well as a leader. "What are your weaknesses" is one of the most popular questions interviewers ask. Received email for online interview the next day, 20th. Email us at JobAccommodations@united.com if you're in need of such an accommodation. Me noticing this unfold rather quickly on register, I decide to intervene and offer both the customer and my co-worker if I can kindly make the customers drink for them. This is one of the airlines you should consider applying with if you are interested in becoming a flight attendant. For example, suppose you spent time on your lunch hour with your colleges. In 2012 United and Continental merged their airlines. How do you plan to balance work and life? ", "This position offers a unique opportunity to utilize my background, education, and experience in a different environment and a greater capacity. Please consider supporting us by disabling your ad blocker. Can Flight Attendants Work While Pregnant? Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. My up-selling percentages are always very high. The purpose of this page is to help you prepare for your job interview. A1: My experience working in a close-knit team has taught me that communication is too important to slack off on. With proper preparation, you can perform well in your interview. Talk to the interviewer about what makes you a stand out candidate for this role. Hiring managers at United Airlines should get an impression that you enjoy such moments, and find some sort of personal satisfaction in them. Talk to the interviewer about the ways you feel you would benefit from this position. Think about that one person at work who is seen as hard to please. You would prepare for a video interview the same way you would prepare for a regular interview. So why not state a skill that is on the job description that you lack but state what you are doing to overcome it? Assure the interviewer that you can be diligent when it comes to assessing your priorities. More experienced flight attendants with 5+ years of experience usually make more than $40/hour. They had been skipping the VI or video interview and going right to the F2F or face-to . Copyright Sure, you may spend much less time with your friends back home. Say you have strong leadership skills which will allow you to respond to a variety of emergency and non-emergency situations. One time I was on the register role taking the customers order as regular and a customer orders a drink as normal. Interview process at United Airlines Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 22% About a day or two 21% About a week 19% About a month 19% More than one month 19% Most reported steps On-site interview 76% Background check 70% Drug test 69% Phone call/screening 50% Group interview 41% Such an answer makes sense in many life situations. Pin This For Later. I would encourage you to dive a bit deeper into your leadership and team player qualities, since 'leadership' and 'team work' are very common responses. Although some of the requirements are set by the FAA for all flight attendants, there are also some that are specific to United. Lets have a look at them! If its done online, do not forget to smile, be positive, and thank them for considering your application. You should narrate your experience in detailand it can be from a hotel, restaurant, store, but also from the skies. If it was something serious, however, or if you saw them breaking the rules again, despite your recommendation, youd report them to the managers, regardless of the relationship you have with them. Providing unmatched and innovative customer service in the process. In this article, we cover 10 general flight attendant questions, highlight 10 questions about your background experience, provide a list of 10 in-depth interview questions and analyse flight attendant interview questions and sample answers. and how you handled it. she did not handle that very well and called me a lot of rude names and told me i had a pea sized brain. Read and study the following tips before downloading a copy of our Flight Attendant Interview Questions and Answers guide: He helps job seekers from all walks of life to pursue their career goals, and to prepare for their interviews. The list of their current hubs is: As a flight attendant working for United Airlines, you will likely be based out of one of these hubs. You feel like you need a changenew places and new faces, and have no regrets about leaving your circles behind. Discus with the interviewer your experience working in customer service based roles. If you are shortlisted, then you will be called for a face-to-face interview. The way they treated you from the start, how you felt welcomed and heard out during your stay, the little surprises the crew (or staff) prepared for you, how they had a great system in place and how you felt safe the entire time, etc. You have a few options for a good answer. A common question that women have when considering a career, Flight attendants have a reputation for always looking their best. If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc.). You must be able to pass the criminal background check and may even be asked to present one in your interview. However, with a small bit of preparation, you can ace the United Airlines Interview. United Airlines is among the largest airlines in the world, offering robust employee training and a plethora of growth opportunities. If any of these stand out to you, it's a great idea to mention them to the interviewer explicitly. Login with Google! Try to end the interview on a high note. ", Our Professional Interview CoachRachelle Enns Reviewed the Above Answer. Often times, she would accidentally mis interpret a situation and assume a customer had mis-gendered her. They should get an impression that it means a lot for you to interview with them, thats its not just another interview on your long list. Flight Attendant Interview process at United Airlines Overall experience Poor Excellent Easy Difficult Interview process length More than one month 23% About a day or two 22% About two weeks 22% About a month 19% About a week 13% Most reported steps On-site interview 86% Background check 81% Drug test 79% Group interview 76% Phone call/screening Do Flight Attendants Have to Wear Make-Up? Alison Doyle suggests the interviewer may be looking for weaknesses so be careful when answering this question! Mention you have great attention to detail which will allow you to ensure the safety and comfort of our customers. Tell us about a situation at work you wish you had handled differently. It can be the fact that all eyes are on you, and the expectations of passengers are higher each year (and the same is true about airlines). United Airlines is one of the most popular airlines operating in the USA. I value group goals and achievements as much as individual goals. Speaking a second language is a huge benefit as United has a large domestic and and international route network with a large presence in the Asia Pacific region. They also provide a $140/week stipend to cover other expenses you might incur. Finally, you are at United! They told you great things about the collective in the workplace, employee benefits, career growth, anything else. The training takes place in Chicago, Illinois. They have to be able to picture you doing the job. Talk to the interviewer about what made this person challenging and what their relationship was to you. You must create your own answers, and be prepared for any interview question in any interview. Say you want to learn and grow your career in the aviation industry and with United being a Fortune 500 company for well over 20 years you feel you could learn a lot here. 5 things to consider when choosing clothes to wear. Have a look at one of our popular eBooks, Get Onboard Guide on How to Ace your Flight Attendant Interview, and streamline your preparation with multiple brilliant answers to 30 most common flight attendant interview questions. Tie in your knowledge of the company with your service standard. They are traded on the New York Stock Exchange as UAL. This should be something you did for the others, not the prizes or accolades you got. Tell us about a difficult customer service experience? The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Also, make sure you the room you in is tidy. This really depends on your expectations and preferences. Many small airlines went out of business, thousands of flights were canceled, and uncertainty remained the only certain thing. ", "Here are some ways that you can build trust with your coworkers:- Show common courtesy. Share with the interviewer what they could do to ensure that you are happy and productive. What do you see as the most challenging aspect of working as a flight attendant (or another position)? The selection process usually involves two interviews. Or you love their list of destinations, the branding of the company, how they try to minimize their environmental impact, or the sheer fact that they are big and in these uncertain times it is better to work for a bigger airline. We do not have advertisements on our pages but we do try to make money through paid-memberships. There are many options for communication software and messaging applications. State you felt you should have tried to spin the situation around and bring positive aspects of the job. If you want to learn how to master the flight attendant interview process so you can get hired by your dream airline, . Virgin. Instead of letting the conflict escalate, however, you discussed things in a calm way, and eventually came to a compromise. As a result both the customer left satisfied and my co-worker more relaxed from the situation. Answer dates might appear two to three weeks before they were published. If you are new to the industry and do not have the related training, be honest about that and comment on any other training you've completed, that may be relevant or helpful. Walk the interviewer through any on-the-job training you feel would be helpful. Take a look at the career growth options with the company. 40 graduating flight attendant classes are scheduled this year alone. Along with their subsidiaries, they fly over 4900 flights per day. I feel that what United Airlines offers is a strong path towards those goals and I am excited about what this position has to offer. That's a whole lotta stews Can you admit making a mistake? American Airlines Flight Attendant Hiring Process 1) Online Application 2) Online Assessment 3) Video Interview 4) In-Person Interview Tips for the Face-to-Face Interview They have over 88,000 employees as of 2019, which includes over 20,000 flight attendants. With this question they test your ability of self-reflection. Compare the two lists and state your best or greatest strength that is found in both lists. Learning about the interview questions you may encounter can help you answer them effectively. Their corporate headquarters is in Chicago, Illinois. Avoid speaking poorly of anyone and be sure to end your response on a positive note. In today's video we're getting into the nitty gritty of interview questions and answers. If there is a specific job within their training department, that you are hoping to gain in the future, you can mention those specifics. Uniforms can be a controversial discussion in many organizations; however, in the airline industry uniform use is more common than not. Use examples if you have some experiences to draw on. Why do you want to work for United Airlines? Thank you for checking it out! A hiring manager will be able to tell a lot about your personality by learning about your other career interests. As such, make sure you have a very neat and clean appearence at the interview. I treat people with respect and integrity regardless of their background or personality. Show them that you personify these qualities. Maybe you had a different opinion on a way something should be done, or disagreed about a way how to solve a problem. Free United Airlines Flight Attendant Interview Study Guide Questions and Answers Tell me about your best day at work. If you are familiar with United Airlines before your interview, you will likely know a little bit about their goals when it comes to customer service. Singapore Airlines. How do you react to this kind of shift in priorities? You can view positions and apply directly on their jobs site here. Prior to training, candidates must successfully complete a physical examination. United Airlines Cabin Crew Interview Process (step by step) Apply online by submitting your resume. United Airlines is an Equal Opportunity Employer and provides reasonable accommodations to applicants in need of an accommodation to participate in the online application and overall selection process. Lufthansa. And, do you care about every little detail, just as an excellent flight attendant does? Finally, be sure to note any first aid experience or second language you speak. How did you handle the situation? Handle it by minimizing your weakness and emphasizing your strengths. Yes because my current job requires me to interact with people. The most competitive candidates are invited to their Executive Offices in Chicago or Houston for final evaluation. Or a situation when you suggested some improvement to this or that process, and as a result helped your employer to save money. My response was: I love working with new people, you can always learn from them. You dont want your interviewer to loose interest. The STAR method should be used in one to two minutes MAXIMUM! Workplace relationships are essential to nurture. Give an example of a time you when you couldn't seem to explain what you needed from other team members or, talk about how one of your team members couldn't communicate effectively. Name a situation at work you wish you handled differently? Like many other airlines, United airlines offers their flight attendants the ability to earn money on top of their regular hourly pay. Our date tracking prior to 2019 was not accurately kept. The next round is an On-Demand video interview via HireVue. If an in-flight emergency occurred, would you know what to do? I tried to be as helpful as possible and learn from them as well. Interview Questions / Answers All Companies United Airlines Flight Attendant Interviews Applied on the 29th of Sep 2016. In this short article we will look at ten questions you can face in your interview with the company. State you have excellent communication skills which will allow you to work well with the customer and other crew members. Ensure the interviewers that you would intervene immediately. Have you been asked to change your priorities on a dime? United Airlines pay for flight attendants is very competitive with other major airlines. United has 2 classifications for flight attendants: Reserve and Lineholder. How do you explain something technical and give an example? Let the interviewer know your weakness is public speaking but state that you are overcoming this weakness by enrolling in a Toastmasters class. United Airlines is the world's third-largest airline when measured by revenue. United Airlines is the 4th largest airline in the United States. This example could include buzzwords such as extroverted, energetic, and confident. With enthusiasm I told them my story and why it was my best day. Youll also likely have to take whatever shifts are available including flights on weekends, evenings, and holidays. Second thing is saying that this is not an issue anymore in the era of modern technologies. Today, you can see the. Maybe someone you know has the same position with the company. Because when it is the case, you will find it natural to go above and beyond for the customer, and to make sure they enjoy their experience with the company. Personality and character are two very different things. How Long Does the American Airlines Assessment Process Take? Spanish, French, and Chinese are especially helpful. The interviewer is looking for more information on your traits vs. your integrity. This skill is a great help when it comes to customer service and sales. Talk to the interviewer about how you would react in a situation where you felt safety was at risk. This test is comprised of ten mini-tests: Verbal Comprehension - 5 Min: Oral and verbal abilities. Employment sites let employees rate their experience working at airlines like United as a flight attendant. * May also interest you: How to dress for an interview? A good example you could bring up could be one that youve seen here at Starbucks. As you become more experienced you will have the privilege of taking on more desirable flights. By the end of 2022 Delta expects to have a total of 4500 new flight attendants. Visual Speed and Accuracy - 5 Min: Quickly and accurately spotting fine details. Assure the interviewer that you have current and valid certification in CPR and First Aid. Therefore, any date prior to 2019 might not be accurate. The best way to discuss your salary expectations is to use your current earnings as an example. #videointerview #unitedairlines #united Hey Guys and Gals! Forgot your Username or Password? We can all agree that interviews are stressful and competition is intense. Here are some really interesting facts about what they have to go through when they are being trained. They also provide a $140/week stipend to cover other expenses you might incur. It includes background information on United airlines, their salary, schedule, hubs, and other info you would want before becoming a flight attendant for them. United Airlines has been dedicated to their customers for over a 100 years, delivering each customer safely to their destination whether that be international or regional. Describe a time you had a disagreement with one of your colleagues. On some flights it can be less than 20% of passengers. Take them through your resume and highlight your customer service skills. Our interview questions and answers do not represent any organization, school, or company on our site. Check out How to Pass the Flight Attendant Video Interview Why should we hire you as a flight attendant? We all know this is not a Monday to Friday job so tell them you have no problem working the hours United Airlines assigns you. What are your hopes and expectations from your time with United Airlines? The interview tool assists you with a popular set of interview questions that are used by United Airlines to assess your skills. How do you feel about being away from family, friends, or beloved pets? Or the responsibility you carry on your shoulders. Solid response! United Airlines says on their website that they offer more than just a paycheck -- they give you opportunities to explore the world. Upon completion of the training program, new flight attendants are also given a one time $1,000 bonus. They Have To Train In Illinois For 8 Weeks Which skills do you possess that are the most helpful for this role with United Airlines? Its a complete guide to help you become a flight attendant with no experience. Meeting new people is exciting for me, as I love people and am a true team player. How Ive had a co-worker who was a transgender women. American Airlines. For example, suppose you are soft-spoken and therefore the interviewer may assume you will not be able to make public announcements. How does this position fit into your career goals? United Airlines Flight Attendant Interview, 101 Great Answers to the Toughest Interview Questions (affiliate). Do you feel your recent jobs helped in preparing you for this position. Skill is a strong work ethic, adaptability, multitasking, and.. Or Houston for final evaluation note we recommend reading the General United Airlines prefers everyone looking to apply start visiting! May spend much less time with your colleges all Rights reserved NS, free United Airlines is the 's On holidays sample answer United Airlines video interview is conducted at one the. Related roles choosing clothes to wear, are you ready to deal with an upset customer in these steps. 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Related roles clothes should be clean, ironed and fit well youve heard so much about excellent atmosphere and are! Of their regular hourly pay and talk to the interviewer would like to see that you such! To a compromise to convince them that they offer more than $ 40/hour expect to make money paid-memberships! Become more experienced you will have the privilege of taking on more desirable. Home Edition, cover Letters are hard to Write, but more about that one at! Ready for 1,000 bonus like many other Airlines, United Airlines is not exception > United Airlines flight attendant guide ( salary, Schedule, hubs & how to answer: why you. All flight attendants through when they are being trained 140/week stipend to cover other expenses might The growth that I am working as a bonus, you will have privilege. Not know and camaraderie are important pillars of the training program, pay well, and thank them for your!

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